Coronavirus UPDATE- What is each health insurance company doing to HELP?

Updated 3/24/2020 at 4:07 pm

Medical Carriers

 

CARRIER ENHANCED BENEFITS1 RESOURCES TELEMEDICINE
Aetna
    • Screening/diagnostic testing provided at no cost
    • $0 copay telemedicine through June 4, 2020
    • Members diagnosed with COVID-19 will receive a care package with over-the-counter medications and cleaning supplies
    • Early refill limits are waived on maintenance medications for all members with pharmacy benefits administered through CVS Caremark
    • CVS Pharmacy will waive charges for home delivery of prescriptions
  • CVS Health will help Aetna members that may be experiencing anxiety related to COVID-19 by:
    • opening Crisis Response Lines
    • providing plan sponsors with a Resources for Living toolkit
    • expanding 24/7 access to the Aetna Nurse Medical Line
Anthem Blue Cross
    • Screening/diagnostic testing provided at no cost
    • Relaxed early prescription refill limits for members who wish to refill most maintenance medications, where permissible.
    • $0 copay telemedicine through June 14, 2020,including mental health, for fully insured plans, individual plans, medicare and medicaid, where permissible - includes LiveHealth Online and other telehealth providers delivering virtual care
    • Special Enrollment Opportunity for fully insured Small Business clients to enroll employees who did not elect coverage for themselves (spouse, children) or waived coverage initially. Enrollment opportunity will extend from March 23, 2020 to April 3, 2020.
  • Coronavirus assessment available through the Sydney Care Mobile App
Blue Shield of California
    • Screening/diagnostic testing provided at no cost
    • $0 copay telemedicine with Teladoc through May 31, 2020
  • Early refill limits are waived on maintenance medications
Cigna
    • Screening/diagnostic testing provided at no cost for fully-insured and Administrative Services Only (ASO) plans
  • $0 telemedicine for visits related to screening, diagnosis, and testing for COVID-19 through May 31, 2020
CCSB
  • Members should refer to their enrolled carrier for guidance
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Health Net
    • Screening/diagnostic testing provided at no cost
    • Prior authorization for lab work will be waived for screening and testing
    • Cost-sharing is waived for doctor office, urgent care and outpatient hospital (including emergency dept) visits for medically necessary COVID-19 related services
  • Waived prescription refill limits for medically necessary COVID-19 related services, and relaxed restrictions on home and mail delivery of prescriptions
Kaiser Permanente®
  • Screening/diagnostic testing provided at no cost.
MediExcel Health Plan
  • Screening/diagnostic testing provided at no cost
  • Discounted spa services though a MediExcel's Excel Hospital through March 31, 2020
Oscar Health
    • Screening/diagnostic testing provided at no cost
  • Continuing to offer $0 telemedicine through Doctor on Call for most members
Sharp Health Plan
  • Screening/diagnostic testing provided at no cost - this includes hospital (including emergency dept), urgent care, provider office visits, and telehealth appointments for the purpose of screening and/or testing for coronavirus
Sutter Health Plus
  • Screening/diagnostic testing provided at no cost
UnitedHealthcare
    • Screening/diagnostic testing provided at no cost
    • Free Emotional-Support Help Line available for members suffering from fear or stress due to COVID-19, open 24/7
  • Special Enrollment Opportunity for fully insured Small Business and Key Accounts clients to enroll employees who did not elect coverage for themselves (spouse, children) or waived coverage initially. Enrollment opportunity will extend from March 23, 2020 to April 6, 2020.
Western Health Advantage
  • Screening/diagnostic testing provided at no cost

 

 

Ancillary Carriers

CARRIER RESOURCES
MetLife
Principal
Unum

 

1 Screening/diagnostic testing when ordered by the physician.

“Kaiser,” “Kaiser Permanente,” “Kaiser Foundation Health Plan” and the Kaiser Permanente Logo are registered trademarks or service marks of Kaiser Foundation Health Plan, Inc., in the United States.

 

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