In this episode of the Team Business podcast, co-hosts Mike Fusco and Ray Ramirez interview Travis Bottoms, owner of Polite Pest. Travis started his business at the onset of the COVID-19 pandemic but still found great success and growth through hard times. Listen as he explains how and gives some great tips on Team Business!
Episode Highlights:
- Travis discusses different aspects of his job. (1:36)
- Travis explains how he and his business partner, Eric, feel about working in confined spaces. (2:10)
- Travis shares a bit of his background. (3:01)
- Travis shares stories about some of the pests he’s come up against. (4:11)
- Travis explains how Polite Pest started. (7:37)
- How did they come up with the name, Polite Pest? (9:38)
- Travis shares some of the tactics they’ve used to grow the business. (12:07)
- Travis gives us a piece of advice when it comes to starting a business. (19:39)
- Where does Travis envision the company going? (15:37)
Key Quotes:
- “The most humane way to kill a rodent is quick and easy, and most people don’t want to hear that to be honest…because you are killing something. But, the most humane way is quick so that they don’t obviously suffer.” – Travis Bottoms
- “My business partner and I have legitimately become friends with a dozen of our customers…where I go out to dinner, and hang out on a regular basis. That’s kind of the connection that we wanted to bring to the service company. Because, you want to feel comfortable with the person that’s inside your house. You don’t ever want to feel uncomfortable with them.” – Travis Bottoms
- “You never take advantage. If somebody has any issue whatsoever, we made sure that it was right. Because, at the end of the day, that’s all we can kind of live up to is our work at that point. So, it’s always just doing the small things.” – Travis Bottoms
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